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 Société
: Manpower
Belgium SA
Contact :
Damien Van
Thielen
Site Web:
www.manpower.be
Email :
workabroad@manpower.be
Tel :
003226271639
Sujet: Offre
d'Emploi
Pays
d'expatriation
Ecosse Ville
Greenhock -
Période
disponible mars
2009 -
Durée du
contrat 2
ans
A GREAT,
FUN and
VALUABLE
EXPERIENCE
ABROAD!!!
This is a great
opportunity to
work in a world
renowned
company located
in
SCOTLAND.
We are
currently
looking for
Customer
Service
Representatives
Able to work
using
French-Dutch-English,
immediately
avialable as
from March 2009
and for at
least one
year.
Interested ?
Available ?
Curiou ?
We want
you!
Customer
Service
Representative
is available to
receive a
customer
call
Handles emails,
ensures
consistent
productivity
and quality of
service
Maintains
customer
satisfaction
and ensures
that all
tickets are
logged and
assigned
accordingly.
The CSR is
responsible
mainly
to:
·
Communication
with distance
customers in
their native
language
·
Organizing the
solution of the
customers
problems, or
solving the
problems
·
Cooperation
with IT
specialists
(English)
·
Administration
connected to
statistics and
databases
Profil du
candidat
·
French and
Dutch languages
on excellent
level
· English
language on
very fluent
communicative
level
·
Excellent
communication
and customer
care skills
· Basic IT
knowledge
(hardware,
software,
applications,
connectivity,
etc.) -
familiar with
PC systems as
end user
·
Stress-resistant,
enthusiast and
willing to work
in a team
· Ability
to operate well
in an
international
environment,
multicultural
environment
·
Responsiveness
and
flexibility,
Teamwork
skills, High
motivation,
Learning
skills
· 24/7
shift
environment
(including
nights,
weekends and
holidays) - if
required
Knowledge of
additional
value:
· At
least 6 months
experience in
Apply Call
Handling
Standards
· At least
6 months
experience in
Analyze
Customer
Technical
Requirements
· At least
6 months
experience in
Problem
Solving
Ref de votre
annonce
CBC/Scotland/CSR
Mots
clefs
importants de
votre annonce
Customer
Service Agent,
trilingual
FR-DU-EN,
CDD
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